Hustler Hollywood at 9360 Frontage Road, San Antonio

Reviews

• Sharice Harrell

  Mar 15, 2018
  ★ ★ ★ ★ ★
  This is a really cute store! When I walked in I was able to look around for a bit without the staff bombarding me with questions. Shortly after walking around Garrett greeted me and asked me if I needed any help. He was very sweet and personable and had a welcoming attitude. He was not pushy and left the ball in my court if I had any questions. I then met Celeste who was really outgoing and very informative. She was able to balance the crowds needs while still giving everyone her attention and answered any questions we might have had. She did demos on products and seemed to be really comfortable with talking about products. Overall you could tell she was passionate about her job. I was overwhelmed with all the choices but she was never frustrated with me. Instead of rushing me she used the opportunity to get to know me as a customer. I will say some of the stuff at this store is more pricey than other stores I've been to but I didn't mind because of the great customer experience and overall I was satisfied with my purchase. Celeste and Garrett worked together to get me checked out and I got $10 off my purchase. Celeste welcomed me back to the store in the future by signing me up for the free membership, thanked me, and told me thanks for hanging out with them today which I thought was unusual for a store but in a good way. I really did feel that comfortable and there was quite a few people there when I went. Overall 5 star experience! Keep up the great work Celeste and Garrett!

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