The Inn at Market Square / Downtown at 1500 Interstate 35, San Antonio

Reviews

• Crystal Star Cardenas

  Feb 17, 2018
  ★ ☆ ☆ ☆ ☆
  Place is full of bugs. Roaches, rollie pollies, and much more. The manager goes on drug binges and goes missing for hours at a time. A guest bed room went on fire and Michelle manager could not come down frm her room because of her drug use. Jenna at front desk is slow and doesn't kw how to attend to guest or handle situations. Always looking lost. Jenna girl. "Wake up" Very unprofressional. Bad bad service to staff and guest. Bad wiring in entire motel. They need a inspector out there sooner than later. The whole motel is going to catch fire because of poor electricial work. Electrical outlets dont work and stove does not work in any rooms.
  Michelle gives rooms for cheap then pockets money. My room didn't have a guest name in system. Like if i never checked in or out. But she gave me keys for a week but everyday i had to get rekeyed because she didn't have me in system for the week that i paid for. I never saw her enter info in system didnt ask for id. Just gave the key and took my money. When i went to the front Jenna said i wasn't in the system for that room. I said Michelle gave me till tuesday to be here. Jenna acted like Michelle does this all the time. Apologize to me, then gladly rekeyed my key and i went to my room.
  This Manager Michelle yells at guest and employees.

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