Raw Hair Studio at 3126 North Saint Mary's Street, San Antonio

Reviews

• Corinne Morkovsky

  Mar 01, 2018
  ★ ☆ ☆ ☆ ☆
  I went in for a hair consultation regarding color correction. They assigned me to Anna (my appointment was with another stylist). We talked a lot and I felt really good about our plan - I have medium-long hair and needed some bad highlights redone. After we talked, Anna went to the back "to do some math" and came back. She told me that color correction is $180/hour, which I'd seen online. I then asked her about how long my hair would take... she wouldn't tell me. I asked her for even just a rough estimate... she refused. I asked her what the worst-case and best-case scenario times might be... she still refused. I FINALLY cornered her by asking her how long her last correction took. She gave me the runaround for a bit then finally told me it took about 4 hours. I asked her how long that woman's hair was and she said it was shorter than mine. So basically, my color correction would be at least $720, but I still have no idea because it's completely dependent on how long she takes at it. I also have no idea if they'll price it by the quarter- or half-hour - I was tired of her not answering my questions and didn't ask. I have never heard of pricing a service this way, or at the very least pricing it this way and not giving the customer (who you're asking to pay you almost $1,000) some sort, ANY sort of cost estimate. Ridiculous, unprofessional, and inconsiderate.

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